FAQ PAGE (Frequently asked questions)
Is my personal information protected with Fwendz?
Any personal information that you provide to any of our businesses are privacy protected. Your information will never be shared or sold to anyone!
What kind of information do you need upon registration?
Most important to start your registration is the link of the person who told you about Fwendz. Always ask him/her for their referral link and always use that.
More information about registration links is in our links page.
PERSONAL INFORMATION NEEDED:
First and last name
Full residential address
E-mail Address (must be 100% correct and required to participate in Fwendz)
Mobile number with country code
Username that you choose yourself
Password that you choose yourself
Payment information required is discussed below.
I don’t have a registration link. What now?
Visit our links page and use one of the registration links listed there,
Is KYZ required?
KYZ stands for “Know Your Customer” where legislation requires proof of identity, proof of address and some other personal information. Currently KYZ is not a requirement, but should it become a requirement we will communicate with this.
What kind of payment information do you need upon registration?
All rewards are to be paid in USDT Crypto Currency using the USDT TRON TRC-20 network only. Before paying your annual subscription fee you will be asked for your wallet address. Make sure that you enter the correct details, as wrong information will lead to loosing your funds, and it is irrecoverable.
Fwendz will not make any refunds because of wrong information provided.
What types of payment does Fwendz accept?
Currently only Crypto Currency payment is accepted. We are using CoinPayments (https://www.coinpayments.net/) as our payment partner. There is a list of Crypto Currencies available in which you can pay (Bitcoin, Ethereum, Tron, Binance Coin, USDt and many more).
For now we do not accept FIAT payment with your bank card but hope to change that soon.
How does Fwendz make rewards payments?
You need to submit a request to withdraw your rewards. Kindly allow up to 48 hours for withdrawal requests to be executed.
What are the minimum and maximum amounts payable for rewards payments?
The minimum amount is $10.00 in US Dollar and will be paid out in USDT TRON TRC-20 Crypto Currency only. However, we suggest that you keep at least $10.00 US Dollars in your account to make provision for your annual subscription renewal.
There are no maximum amount, but kindly note that we do not want to hold your funds in our CoinPayments account. You are encouraged to withdraw at least monthly, and your total balance will be paid out to your wallet address at the end of every annual subscription period.
How much of my rewards payment request will I receive?
Currently Fwendz does not take any commission or transaction fee for any withdrawal request that we receive. However, kindly take note that there are network fees payable (also called gas fees) when CoinPayments send your funds to your local crypto exchange platform. These fees will be deducted from your payment and you will receive balance in your wallet.
The Fwendz rewards plan work on a fixed-circle 3x10 matrix. How does that work?
On your first circle you can get up to 3 new Fwendz, whether connected by you or not.
On your second circle you can expect up to 9 new Fwendz, 27 on the third circle and so the numbers multiply with 3 new Fwendz for 10 circles.
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I don’t know much about Crypto Currency, so what do I do next?
The internet is full of information about the crypto world, but feel free to reach out to the person who connected you to Fwendz, or contact us at admin@fwendz.net should you need guidance. However, to get you stared you need to know and do the following:
- Register with a reputable crypto exchange platform. Kindly refer to our links page for more information and a list of the best platforms.
- Then create a USDT TRON TRC-20 Crypto wallet. With this you need to be careful to make sure you create the wallet correctly. Copy it into your Fwendz back-office account where you are asked to add your USDT TRC-20 Wallet Address in the Payment Info tab.
- Fund your wallet with at least $10,00 US Dollar plus something extra for transaction fees for when you make your annual subscription payment. This extra amount depends on the exchange platform you are using. Check their fees policy on their web site. Most reputable exchange platforms will accept FIAT (local currency) to buy the crypto currency of your choice.
- Normally you can also buy crypto currency from members, using the P2P platform (can be a bit more complex).
- And even your introducer who connected you to Fwendz might be able to assist.
- To pay your Fwendz annual subscription you will log into your Fwendz back-office account and then select the “Purchase Position(s)” tab. Select the “Bitcoin”-option which will take you to the CoinPayments platform.
- Copy the CoinPayments wallet address and note the exact amount payable. You must pay exactly that amount as the nett (receivable) amount.
- Now go back to your crypto exchange wallet and find the “withdraw”-tab (on most exchanges, so make sure on your exchange platform).
- Now play around with the amount to be withdrawn so that the receivable amount is exactly the same as the amount as per instruction on the CoinPayments platform.
- Just follow the steps and allow for some time for the transaction to complete and your subscription successfully paid. You will receive emails in all steps as you go along.
What happens with my $10,00 annual subscription?
All funds are kept in the Fwendz CoinPayments account.
Upon receipt of your annual subscription, all rewards payable to your upper-Fwendz are immediately allocated to them and becomes immediately withdrawable (pending withdrawal rules). The same apply when Fwendz in your circle make annual subscription payments.
For how long is my Fwendz subscription valid?
12 months (or 1 year) starting from the date that you pay your $10.00 subscription in USDt.
How will my Fwendz subscription be renewed?
You need to renew your subscription manually as close as possible to the expiry date, or maximum within 30 days after the expiry date.
Upon renewal you will receive all benefits, and even receive rewards again as your Fwendz also renew for another year.
What will happen if my Fwendz subscription is not renewed?
You 30 calendar days after the expiry date to renew your annual membership and continue to receive all the benefits.
Failure to do so will result in completely losing your membership, and all benefits that goes with it.
You will then have to start all over again, by creating a new subscription and repeating all the hard work you have done so far.
I have made my subscription payment, but does not want to continue. Can I cancel and get a refund?
The moment that any subscription payment is received, rewards from that subscription is allocated towards Fwendz on the inner circle of the network. Pending withdrawal rules these funds can be withdrawn immediately.
Therefore, you are allowed to cancel your subscription at any time. But we cannot do any refunds.
I am a free subscriber. Can I test the platform first?
You can register and remain a free subscriber for 30 calendar days. Then you need to make your subscription payment, or your membership will be cancelled.
During these 30 days you will not receive our emailed newsletters or be allowed onto any of our social media platforms.
However, you can work on connecting new subscribers and use those funds to pay for your own annual subscription.
Will Fwendz use any funds that belongs to subscribers to generate any source of income?
No, all subscriber’s funds remain in the Fwendz CoinPayments account until such time that you make a rewards withdrawal.
Kindly note that CoinPayments also does not pay any interest on funds that remains in the Fwendz account. Therefore regular withdrawals are encouraged.
Where does Fwendz get their own funding from?
The most inner-circle subscription belongs to Fwendz, and is the primary subscription in the whole network. All subscriptions are build around this one position in the platform.
That means that Fwendz will also receive rewards the same as any other paying subscriber. Also, any funds not allocatable will be allocated to the legal entity that owns the Fwendz platform.
How is the Fwendz own funding used?
The rewards payable to the Fwendz subscription will be used for testing various online financial markets trading platforms.
As we investigate these platforms that meet our criteria and invest (trial) with them we hope to find profitable ones so that we can generate even more funding to investigate and trial even more online financial markets trading platforms.
Other allocated funds will be used for operational expenses like:
- Maintaining and improving the website.
- Marketing and promoting the platform.
- Add to the trading fund.
- And other required expenses.
How is the Fwendz founders, owners and admins rewarded?
As with any business we maintain the right to reward our management team with profits made from our trading and related investment activities. However, the goal is not to use funds generated from subscription services for that purpose.
All members from our management team also have their own fully paid subscription and must also connect at least three new Fwendz to receive rewards. They are treated the same as any other paying subscriber.
What is the risk of subscribing with Fwendz?
Fwendz is NOT a financial advisory platform and the information we share cannot be seen as financial advice at all. We are only sharing results from our own investment and trading activities.
Subscribers who want to follow our strategies do so out of their own free will and need to do their own due diligence into the companies or platforms where Fwendz is participating.
There is always a risk in participating in the financial markets, and therefore you are highly advised not you invest or trade with money you cannot afford to lose.
Other then that there is no risk contained in the annual subscription fee. You will get the information you pay for.
What will happen if people stop subscribing to Fwendz?
Any person not connecting new Fwendz will still get their fair value for their money, as they will keep on getting the monthly newsletter for as long as they remain paying subscribers.
So, even if the membership count stop growing, we will not stop unless there are no more paying subscribers, or an agreement is reached to seize trading activities.
It is possible that we might make more losses then profits and run out of funds. Therefore, we will keep strategies in place to cancel or change any losing platforms in time.
What kind of info is shared in the newsletters we email to our paying subscribers at least once a month?
The final format of our newsletters is still to be finalised.
However, we will share our trading activity results so you can see where we have made a profit, or a loss.
How big the profit or loss is.
We will also share the platform name and registration requirements should you want to make use of their services as well.
And then also we will share the strategy and/or settings we are using.
As well as any other relevant information to help you make an informed decision.
And what about the social media platforms?
We are not sure yet, so this will be worked out as we go along. The idea is to share daily trading results and allow for discussions about it.
Should we be able to get some topic experts on board, we will not hesitate to do so.
I am a financial markets trader (inclusive of copy trading or automated/robot/bot trading). Can I share my platform on Fwendz?
Kindly refer to our Home Page for more information on what kinds of trading we might be interested in and which are no-go platforms for us.
Should you believe that your platform does meet our minimum requirements, feel free to reach out to us at admin@fwendz.net.
We will investigate your proposal, and should we decide to trial with it we will create our own trading or investment account and test it ourselves. The results will then become part of the information we share with our paying subscribers.
Should we decide against it, NO HARD FEELINGS, and let’s move on.
What is the Fwendz company details?
Fwendz is currently a sole proprietor, in the process of registering with the South African Department of Trade, Industry and Competition. The plan is to register a private company with CIPC (Companies and Intellectual Property Commission) and the registration details will be made available once completed.
We currently work from a private house in Waverley, Pretoria, Gauteng Province, South Africa and therefore we don’t have an official office address yet.
You can reach us on WhatsApp at +27 69 770 9812.
Is Fwendz registered with any financial regulatory authorities?
It is our understanding that because of the fact that we are not a financial services provider, registration with the FSP or any other financial services authority (FSCA) is not required.
However, upon registration with CIPC we will seek legal advice on all other legal compliance requirements and fulfil all requirements as needed.
